Personas

Yesterday I read about Personas on Peta’s blog Innovate. The software for this was created by MIT Media Lab to create a data portrait of how you are seen by the Internet.
I created one about me (above). It is pretty interesting watching it being built. Interestingly, books don’t rate very high for someone who works in a library and music rates much higher than it should, although it probably isn’t rating talent. I think there must be several Mal Booth’s who rate on the Internet. I don’t think they can access anything about you that is behind a walled garden (e.g. Facebook), but they can access any open data (e.g. blog posts, Flickr and probably del.icio.us).
Have a go for yourself:
http://personas.media.mit.edu/

Emerging technologies

What a misused term. I think that most people using the term now in many public institutions and libraries are actually describing well-developed and long-used technologies that they think are new or emerging. It says more about how far behind they really are. Sorry, but it does.

Social media & world events

A number of people keep telling me that social media cannot save the world. Maybe not, but what a pessimistic thing to say anyway? There has actually been a lot of media recently that points strongly to the ways people are actually using social media such as Facebook, blogs and now Twitter to make or influence significant social change. Last night on the ABC’s 7.30 Report I heard that the US Government has asked Twitter to not take itself off the air for regular system maintenance in case the link to what is happening in Tehran is lost. All other forms of media from Tehran are now being suppressed.
I think librarians need to better understand these social media tools in order to make the best use of them and to understand how our clients are using some of them, in our world. It is therefore wise to spend 17 minutes either watching or just listening to Professor Clay Shirky explaining social media to the US State Department (this month) on ted.com:
Clay Shirky’s recent video on ted.com
And if you are further interested in the Q&A that happened afterwards, specifically about Iran, you can read that transcript here:
Q&A Transcript – Clay Shirky on Twitter & Iran

My Hottest 100 of all time

This will be a work in progress. It is my list for the JJJ Hottest 100 of All Time. Changed, refined and added to over time until I get it right. So here we go, mind the step:

1. The Cure – A Forest
I particularly like the Tree remix from Mixed Up. A hands-down winner.

2. Massive Attack – Teardrop
A close second and on some days it is a nose in front for sheer beauty and wonder.

3. ColdPlayFix You
Loved the video clip and that amazing light ball that Chris Martin spins around on stage. Makes me emotional (not just because I want to look like Chris!).

4. Filter – Take a Picture
Brilliant rock. Amazing composition. Fantastic CD album cover too.

5. Aimee Mann – Deathly
The song that inspired one of the best movies of all time: Magnolia. She is a brilliant song-writer and has a seductive voice and an uncanny ability to use guitar riffs.

6. The BeatlesBlackbird
Are you allowed to pick the whole White Album?

7. New Order – True Faith
I was living in England when this first came out and was mesmerized by the video clip. It is impossible to listen to and stay still.

8. The Brian Jonestown Massacre – She’s Gone
With songs like this you don’t need shopping.

9. MGMTKids
Not sure it will stand the test of time, but I LOVE it now. Reminds me of another age.

10. Other contenders:
Neil YoungFour Strong Winds (he has to be represented)
Van Morrison
Wonderful Remark (one of the greatest entertainers)
Yes – I’ve Seen All Good People (I think even Mozart would approve of this)
The Verve – Bitter Sweet Symphony (a true classic)
Utah Saints – Something Good (this may not make it, but it is so much fun)
Badly Drawn Boy – The Shining (truly beautiful)
Falling Joys – Lock It (another that may not make the final 10, but it is a contender)
Snow Patrol – Run (the best that they’ve done)
Sting – Ghost Story (at his best)
Goldfrapp – Train (maybe, maybe not?)
Joni Mitchell – Coyote (she has to be mentioned)
Ella Fitzgerald
Mack the Knife (live version)
Jeff Buckley
Grace (because he has to fit in somewhere!) and
Peter Broderick
– Below It (very new, but instantly recognizable as stunning).

They are probably all of the real contenders. It would be nice to fit in some Moody Blues, Simon & Garfunkle and even some Nina Simone, but I’m already having to prune out heaps. More thinking and then some pruning back to maybe a 120% list tomorrow. (Last updated 9.50 pm on 1 June 2009.)

Google Wave

Over the weekend I was reminded by a Tweet from a colleague of the importance of Google’s demo late last week of Wave: quite possibly the future of communications on the web. It has been developed right here in Sydney too.

A reliable report comes from Tim O’Reilly and you can read that here. I know that sometimes it is hard to stay up to date with information management technology as new web developments are happening so fast, but it is important and for those of us in libraries I believe it is part of our professional obligation.

Wave seems like a pretty interesting, maybe even exciting development but perhaps the thing I found most interesting in reading Tim’s post was a not-so-related comment a long way down that came about because Tim made reference to a book (Practical Internet Groupware) that he had published online. Someone has a go at Tim for making the book available online behind a “paywall” (i.e. not for free). Tim elegantly and gently reminds us that not everything on the Web can and should be for free. He makes two very wise statements:

It’s urgent for the future of publishing for there to be economic models for digital publishing, or you will find yourself poorer, not richer, as a result.

And:

I’m all for free content when people can make it work, and all for paid content when that’s the only way to make good things happen. You pick the hat to fit the head.

Our goal should be the creation of maximum value to society. Sometimes free creates more value, and sometimes paid creates more value. The smart person, and the smart company, knows how to use both.

Sometimes with blog posts the most interesting and sometimes even the most intellectual debate happens in the comments field and that is part of the real beauty of the social web. That kind of thing doesn’t happen in traditional academic publications.

Web 3.0 & blogging less, Twittering more

Yeah, been blogging less and Twittering more recently. Sorry. Actually, that is not really true as I’ve been pretty active in putting up content that I want our staff to be aware of on our internal staff online forum at work. So, why Web 3.0? Well it has been a bit of a concern to me of late as we begin contemplating our future as a university library over the next decade. Do we really understand where the Web is heading and what our role might be?
So, just today via the Twitter stream (because I didn’t even have the time to plough through Google Reader) I found what I think is a great presentation from Richard MacManus of ReadWriteWeb:
Web 3.0 or Not, There’s Something Different About 2009

Here is what I got out of it regarding some aspects of Web 3.0 that are appearing already:

  • from read/write web to provision of more web services
  • smarter web – personalised, filters (Facebook & FriendFeed) & recommendations
  • more mobile applications and services (like IPTV)
  • more openness
  • Twitter as an indicator – real time web?
  • Google evolving by offering improved core search

I reckon Richard’s slides are a quick and easy-to-understand introduction to the “concept” of Web 3.0. I even felt moved to comment on Richard’s post, saying that at UTS we have: started moving on a mobile presence for the Library’s website; we’re looking at how we can personalise our web interface and provide improved filters/recommendations; we’re doing more real-time online service by using Meebo (now) and Twitter (soon); and we’re enhancing & extending the search interface for our “catalogue”. Richard’s post and presentation ties in well to the other recent useful writings of people like Greg Boutin. More people need to read this now!

Actually, while we are on this future library topic, I also think it is a good idea to read The gathering storm on the future of academic libraries from Mark Dahl of Lewis & Clark College in the US. It focuses on the impact cloud computing will have on higher education libraries.

Most of us will find slides 7-9 challenging, and I hasten to add that there is certainly no agenda to down-size the UTS Library. We do, however, need to focus more on creative value-adding if we are to stay relevant. Slides 17-24 are really the message I liked and I think they are good advice for our future.

I also came across this article via his blog (synthesize-specialize-mobilize). It sums up his thoughts about the future of our uni-library search & discovery systems (i.e. Endeca for us). A good quote from the article is:

The challenge of technology and metadata professionals will move from managing a library’s own set of isolated databases to managing their library’s imprint on shared global discovery platforms.

His blog is probably a good one to follow.

Can Sydney Surf the Digital Sunami?

These are my (rough) notes from a UTS Speaks presentation by Professor Tom Barker, 31 March 2009.

This is the second talk by Tom Barker that I’ve attended since joining UTS about 10 minutes ago. I am now beginning to understand more about his passion for “digital urbanism”.

Interestingly, the first thing I noticed in the University’s Great Hall was that the audience began and then continued to sit on the left hand side, in front of the screen that would carry his PowerPoint slides, not in front of Tom himself. What does that alone say about our preferred means of consuming information? Do we attach any importance to facial expression at all? Do we just ignore it and place it further down our list of priorities than whatever is served up on a screen? I just did what everyone else was doing: baaa, baaaaa.

Again, Tom started his talk with a movie clip, this time from Matrix, which featured the Sydney CBD. It was the segment that asked “what is real?”

Tom posed a few concepts that might be taken up once we are over the current credit crunch. He is all about creativity and innovation and he thinks that the new creative industries are now more resilient than many others and should survive the crunch pretty well. He also thinks Australia is well-positioned to be more “e-ready” than most of its neighbours, especially within our cultural environment. We do, however, lack decent Government policy and vision (compared with others like the UK and NZ), and business/consumer adoption. So let’s look at his concepts, many of which have some relevance to our future library (hence its place in the Forums):

e-with everything

Here he referred us to a newly proposed environment in Singapore which has been designed for new creative businesses, working from home, new office spaces, new business districts, etc. It would become a hub of work, living and entertainment in one environment, mixing green spaces with business, office, residential, industrial and entertainment uses. The e-uses are no longer a separate community or space, they are integrated with everything else we do and everywhere we go.

He also described “intelligence” as our ability to adapt to different and changing circumstances.

giant clouds

Here he referred to computing clouds; creative collaboration that harnesses and exploits the power of enormous networks. They offer a tool for collaborative working. He said that the first big city to offer such a cloud will steal the march on all of the others.

global universities

Apparently we are not there yet and there is much further to go, but a start has been made (I thought about MIT and their use of DSpace here). He said that hierarchies simply do not work and that it all depends on connectivity, eg. EVO. Connections can be made and exploited in many ways, eg. the joint lectures currently being facilitated between UTS and RMIT. Student and post-graduate travel was also important in this light and he referred to a UK program where students are helping facilitate e-commerce ventures in under-developed Ghana.
He also introduced a “creativity rose” which I think he suggested using to measure the success of such ventures: the four points on the rose being economic, creative, social welfare and knowledge benefits.

banks 2.0 – try again

He showed a graphic in which Australian banks were compared to the size and value of major Western banks. The Australian banks had retained more of their pre-crash value than many well known US and UK banks which had suffered heavily from collapsed current values.
He introduced a rather radical concept of banks “trading” in currencies other than traditional stores of value (like money). Again, he mentioned a conceptual idea for the future use of London’s derelict Battersea Power Station. Tom seems particularly keen on a proposal to set it up as the new home for the British Library (which is running out of space). But it would become much more than that, by becoming a “bank of culture”, moving the British Library and the British cultural digital space into it. (This idea is in many ways similar to what we want to do with the new UTS library of the future next to the tower.) So, the new British Library plus new media and creative industries would become a bank of culture; a trading bank with its currency being “creativity”. Perhaps we could apply a similar concept to the new UTS Library, our currency being knowledge?

gen-z kids

These guys are now under 16 years of age (so they are the clients of the library of the future). They are characterised by:

  • continual partial attention (multi-tasking);
  • always online or connected (but not always paying attention to any one feed);
    a social conscience;
  • an environmental conscience and awareness;
  • (something about the structure of their life, which I didn’t get fully); and
  • they are the first generation who have had parents completely familiar with web technologies.

“lymphatic systems”

These systems are important for waste disposal, energy and disease resistance. For the digital world I think he said something like “these systems are integrating when they are working and regenerating when they are not (starting from scratch)”, but I’m not sure I completely caught his meaning here. He cited the London Eye and Melbourne’s Federation Square as good public “urban” squares or spaces, but Sydney apparently has nothing like this in the open . . . yet. Another example is Berlin’s amazing Potsdamer Platz. He said that in these spaces, technology (screens made of pixels) was being used to bring the spaces alive and to make them interactive, particularly after hours. He showed an example of SmartSlab technology that will be used to broadcast live media for 40-50 UK public spaces.

outdoor media

He referred to the progression of broadcast outdoor media from simple live broadcast, to living media, to “autonomous pixels”, and finally to intelligent media (which is pro-active). UTS is involved in an autonomous pixels project for the Sydney Light Festival in May which will attempt to display uploaded facial expressions. I think their “face” will hang somewhere in the Rocks area. People will MMS photos of their face to the system and I think they will then be accumulated to show different expressions. The screen is made of pixels which are spherical, solar-powered eggs and the face itself will be shown in semi-3D. The same technology can provide a more interactive “2nd skin” for construction sites, so UTS could again lead in the use of such technology during its campus redevelopment.

Such technology is “esemplastic”, a word coined by S.T. Coleridge to convey the ability to shape diverse elements or concepts into a unified whole. (I once witnessed some amazing British minds doing this in the UK Cabinet Office, preparing complex intelligence briefs for the UK PM, but that is a whole other story.) This would be a worthy aim for the library of the future.

“beaches”

No, not Barbara & Bette. This section was his environmental and sustainability component. Energy is obviously a valuable commodity. Construction costs are also rising with the cost of production materials, but the cost of of digital pixels has fallen (recently) by over 95% and when used to provide digital lighting he said it was 90% more efficient than other forms of lighting. So, for Tom, the Internet has better environmental credentials. The downside of the Internet is that most people involved in it still do a lot more flying around the globe to make projects happen.

summing up

Tom said he was most interested in facilitating the ability for individuals to be collaboratively creative. He referred to the Renaissance model of the patron, master and apprentice as a good model for us to follow too. He spoke of technology as part of the urban fabric as opposed to a device we must attach to it. It has the potential to be more inclusive and therefore, accessibility issues should be able to be addressed. Its downsides can be balanced.

About metadata

This post by Jon from Metadata Matters explains it all. Pretty well. You just need to read it. If you can’t read it all, at least read his last paragraph:

Let it go. Chaos is good. Keep your systems open and flexible. Watch. Listen. Integrate instead of compete with Google. Integrate data from the social networks. Share everything. Aggregate. Watch. Listen.

He is writing about the search for agreement on a few data standards or formats. It isn’t going to happen, so let’s give up and move on.

Delighting or going beyond the ordinary: the ACO, Cedric Price, and SXSW

Anyone guessed what this is about yet? I often get a head full of new and somewhat confused ideas at ACO concerts and Saturday night at the Angel Place Recital Hall in Sydney was no exception. Well, actually it was in a way because I enjoyed the whole program and we were given two amazing encores. It was also the third in a series of experiences that I’d had in one week in which the underlying theme was delighting an audience.
Maybe I should start again at the beginning. That was going to a public lecture one evening this week by Tom Baker (who has never been a Dr Who to my knowledge) who is now Professor of Innovation, Design and Architecture in the Faculty of Design Architecture and Building at UTS. There, in a fast-paced review of digital urbanism (the melding of the physical and virtual [cyber] worlds), he spoke quite a bit about the role architecture and design has today in providing extraordinary experiences for people in our cities by designing buildings, urban environments and dwellings that while being functional and efficient (from a use and energy consumption perspective) also delight us. It seems that one of his inspirations in this field was Cedric Price. Tom introduced us to even more exciting ideas that we might be able to use on and within our new library building such as energy saving initiatives, creation of a community space, using large digital media screens on the outside of the building, etc. Maybe we should ask him to talk to us specifically about what might be feasible for our new library?
Next came reading a blog post by Jeremy Keith (the web developer and microformats advocate from the UK) about his recent attendance at the recent SXSW Interactive. His most recent post is a great review of what he saw and heard at SXSW for those of us who could not attend. What caught my eye was his reference to a talk by a colleague of his (Paul Annett: Clearleft’s visual designer) about putting “the delighters” back into web design. What a fantastic concept! So I went over to Paul’s blog hoping to find out more and he described his talk as being about “putting delightful and entertaining niceties into the websites you design”. The talk was titled something like “Oooh, that’s clever! (unnatural experiments in web design)”. He continues:
Find inspiration for innovation. See technological quirks as opportunities. Try something previously unheard of with your site design. Laugh in the face of convention. Use and abuse CSS in ways never before imagined. Get away with it. And if it doesn’t work, try something else instead.
I think that is brilliant, and not just for website design. So when I read that, having heard about him only a couple of days ago, I was immediately reminded of Cedric Price. But wait, there’s more, my journey continues . . .
For some years (nearly 10?) I’ve subscribed to the ACO series of concerts in my former home town of Canberra. But late last year I was really lucky to be offered a new job at UTS in Sydney. For those who don’t understand “lucky”: no more war; no more Canberra. I’d had enough of both. There are small patches of delight in Canberra, but there are not enough (for me anyway), I’d seen them all and they don’t change or grow much. I’ll miss some people, but that is about it. So what was I to do with my 2009 subscription? I’m not sure yet, but as my music friends are away in South America, I managed to swap my ticket to go to the brilliant Inner Voices concert given by the ACO under guest conductor and Finnish violinist Pekka Kuusisto at Angel Place. The members of the orchestra play so well under Pekka that I believe he is probably penciled in as the next artistic director should Richard Tognetti, who this year celebrates 20 years as the ACO’s artistic director, ever move on. The music of Sibelius, Bach, Andrew Ford and Timo Alkotila wasn’t at all ordinary and the whole performance was a real delight. Pekka began the night with a warm and humorous welcome for one of the composers, Andrew Ford, who was in the audience. (Bach and Sibelius were not there: I checked.)
Under Richard Tognetti the ACO plays with an infectious enthusiasm, especially for new chamber music and with guest performers. They do the same under Pekka. And I’ve seen it before when he was out here last time. Pekka plays glorious music and he isn’t afraid to flaunt his obvious love of Finnish folk music and a long Finnish fiddling tradition. That alone probably horrifies some of his chamber music audiences, but it delights me. Like a skilled ballet dancer, he makes his playing look both graceful and easy.
So what does all this mean for me? Well, I’ve moved out of the museum and the strictly-cultural sector into a university library and I’m not yet completely sure, but would it be a bad thing if we all tried to delight our users occasionally? (Maybe we already do and I’ve witnessed some people doing just that on the client service desks in the Blake and Kuringai libraries.) Soon we are to build a library of the future on Broadway and maybe that new building will do it. Perhaps, as the university’s cultural hub, it could have one of those really cool small performance spaces that well known artists ask us to perform in? Maybe it will also be a bit of a showpiece for digital urbanism, alerting and showcasing what goes on inside the building on some of its external surfaces? Nevertheless, as we begin planning for it this year, I think that aiming to delight our clients, to laugh in the face of convention and to provide an extraordinary service in that library are decent and worthwhile objectives.
That’s all!