In The Inevitable, Kevin Kelly discusses every surface becoming a screen in the Screening chapter, but this technological force isn’t just about converting surfaces into screens. He also discusses the possibility for libraries to become platforms for cultural life within their communities and he writes of the importance of encouraging contemplation and how online activities can provoke action. I think we’ve done some of this with our Artist-in-Residence and Curations programs. They’ve both led to ongoing actions and we think they inspire contemplation and further thought with at least some of our users. These programs have certainly had Interactive elements, with the current Artist Timo Rissanen actually creating his work in the central library stairwell over several weeks. Our Artists have asked questions of us and what we do that we’d not have asked of ourselves. This has enabled some reflection on our part and led to improved services, including with our search and discovery platform and our way finding signage.
At UTS Library the influence of Chris Gaul (our first Artist) cannot be overstated. He has had a significant impact on how we view our collections and this has led to ongoing improvements to discovery as well as search interfaces. His pioneering Spectogram has been recognised and reflected upon by several of our subsequent artists. He played a significant part in establishing a design-led visual identity for UTS Library.
Elisa Lee and Adam Hinshaw were asked to artistically interpret the use of our new Library Retrieval System in 2014. This ambitious project resulted in a truly amazing live data visualisation of the requests and returns to this huge robotically served underground storage system. Their work was inspirational and playful. It also added an important dimension to our identity as experts in data at a time when UTS was focussing itself on the importance of data and data analysis.
Zoë Sadokierski followed Elisa and Adam in 2015. She has been a long time collaborator with the Library through her design work on various experimental formats for ePRESS, in her artistic installations within the Library and by sharing her research on the intersection of print and screen technology (as opposed to the myth that circulates about these two being competitors). Her Residency explored the very nature of the book through research and by producing artist’s books. She also conducted a very interactive and collaborative production of a book live at the 2015 Sydney Writer’s Festival. Like previous artists her work has had a very significant impact on our visual and physical identity as a library.
Starting in late 2016, we added digital literacy kits to our collection. Including low cost technology like Sphero, Makey-Makey and basic VR, these kits have been incorporated into both our own staff development and our educational programs for academics and students. They represent a playful way to introduce technology literacies, expanding on our traditional role in developing information literacy skills.
Open Access is something we strongly believe in at UTS Library. We have taken action in many dimensions: to improve our institutional repository; as an advocate for OA at UTS (& the sponsor of our institution’s OA policy); through our active OA publishing arm – UTS ePRESS; by participating in various OA related events and initiatives; and though our advice and assistance on all things OA to students, researchers and academics at UTS. UTS ePRESS has experimented with new forms of scholarly publishing that harness the potential of the web and digital communications and therefore question the very nature of traditional publishing. We’ve encouraged and modelled more open licensing to permit reuse and we continue to support the early days of the OA movement. Some examples of all of this are found in the following images.
Our institutional repository was substantially remodelled and fully integrated with the University’s research management system recently. We established new workflows to decrease or eliminate manual processes and the ingest outputs, made UTS research outputs far easier to find on the open web and have substantially increased our reach accordingly.
The Anatomy Quizbook was our first OER. This was also our first experiment with interactive text and importantly we were learning while making this happen. We have more OERs planned and will build on this initial adventure.
Lace Narratives was an ambitious and complex publication: it incorporated multi-media and was a major experiment in offering several different formats for a creative and scholarly work. An artistic process was openly shared through this publication and in a very limited edition high-quality hard cover version we were able to offer fabric swatches of the author’s textile art. This was one of our first experiments with different business models and distribution methods.
Project Management Research and Practice is a journal that is both unique in its field and which has evolved over time. The editorial board believes in OA research output and like our other journals have now achieved rigorous COPE and DOAJ standards. Their latest innovation is to publish as articles are submitted and reviewed. This “unbundling” of publishing containers reduces delays in research articles getting published and is much like the unbundling of albums on iTunes or the streaming of movies and series on demand like Netflix.
Our OA advocacy continues as suggested in the image above. We help others to understand OA, collaborate across boarders with like-minded people and organisations, and we raise awareness of the benefits and processes surrounding the OA movement.
End of Part 2. And Part 3 is right here. Don’t stop now.
This is the guts of a presentation I gave at EduTECHAU on 9 June 2017. It’ll be a bunch of images, text to explain those images and a few links.
Thanks to my colleague Dr Belinda Tiffen for her assistance with this presentation: she is much smarter than me.
Last year I read Kevin Kelly’s book The Inevitable and I was struck by the way he described the 12 technological forces that he thinks will shape our future. The forces are named in the image above, but they’re not all that easy to understand. I’ve thought more about them and believe that at UTS Library we are actually making progress in all these areas, not always exactly as he describes, so I’ll outline what some of our initiatives are in the following images and text. For the sake of brevity, the only force I won’t be illustrating is Tracking, but rest assured that we are already doing some of that too and in fact you can see it in some of the examples I am using.
I am concentrating on three major areas: discovery and search; open access; and cultural and artistic stimulation.
For Discovery & Search I see our efforts are consistent with the four forces and examples illustrated above: Becoming; Accessing; Cognifying; and Filtering. We are in the process of completely redesigning our discovery interface on the basis of some in-depth UX research that we conducted ourselves. We have long taken an iterative approach to website and digital services development, and our latest work builds on that. In our UX work we have recognised that there is a spectrum of user needs and behaviours from search to discovery, so we are adding new features to aid and enhance discovery, but they are designed in a way that will not distract or delay those searching for known items and wanting to get out of there fast. Our collection development has seen major improvements with regard to collaborative borrowing arrangements and these options needed to be carefully included and distinguished in the search/discovery catalogue in order to increase the options available to our users, while not confusing them with respect to immediate availability. Finally as others like Amazon, Uber and Netflix have done we are introducing features that allow for a more personalised and tailored search and discovery experience, should the users opt in.
In response to our research insights and user feedback, the following slides outline the initial user interface concepts for UTS Library’s new search and discovery system. These solutions have been designed from the responses and feedback gathered from our previous wireframe prototypes.
The following design concepts will be developed into a working prototype where the new search engine can undergo further user testing in conjunction with the user interface.
Overall search page results in our catalogue. From left to right you see columns arranged to show search filter options; search results list and a new contextual discovery panel.
The addition of a contextual discovery side panel to provide the user with results that are personalized to the individual. This feature will assist the user in the discovery of information that the system believes will be helpful to them. Information will be displayed based on their search request and will provide related content matched to a logged in users profile.
Article results intergration: A common request amongst users of our current system is for the ability to combine Article results in a search with Books and Journals.
Using the default ‘All’ search, the new system will combine the top 3 Article results alongside Books and Journals.
This slide shows a few new features related to the item display within search results:
- Ribbon colour display: (LHS of record) Integrating the colour ribbon into the catalogue items establishes the direct link between the two. For users, this creates a better understanding of the search functionality the ribbon has. It also more directly displays the relationship between the search results and the items physical location within the library
- Shelf view: Shelf view button is located under the book cover display; this better suggests shelf views functionality to the user.
- Save item: Save item button enables a logged in user to quickly save an item of interest to a list.
- Item status: Improving the clarity of an items status means a user can quickly see an item’s availability and its location.
- Locate item: Simple and clear call to action buttons has been added to each item. This button describes the necessary action to preform in order to get the item.
- Call to action buttons (options are shown in the lower image above) The description on the call to action button indicates to the user where that item is located. For example, an item on the shelf will indicate where to “Locate item” or if an item is in the LRS it will indicate to “Request from LRS”. If an item is unavailable the call to action button describes to the user what further options are available to receive that item. When multiple resources are available for one item the button will display a drop down menu. This drop down will display the available recourse types to choose from.
Discovery of related items: The contextual discovery panel (“You may also like …” on RHS of full item page) will have the flexibility to provide related content to a particular item. On the Item page, the discovery panel can suggest related books by the same author or display items other people have viewed or borrowed.
It is of course fully responsive design, meaning the experience is fully optimised for mobile devices.
End of Part 1. Part 2 is here. Go there now. Do it. You know you want to.
On 14 February I was on a panel talking about the future of academic publishing for ALIA Information Online 2017. As there was no time for me to explain all of this I thought I’d post it all here with all the relevant links.
Essentially, I’m exploring the following key issues that need to be dealt with if we are ever to substantially improve, let alone revolutionise, academic publishing: speed (to access); improved reach (wider audience, not just the privileged); transparency of process; openness (for access); an expectation to use multi-media (sound, video, images); appropriate metrics; better facility and recognition for collaboration across disciplines; and interactivity.
And as a university librarian (i.e. not a scholar), I can’t stop myself from thinking that maybe we also need to decide whether scholarly publishing is really about the sharing of knowledge or just a competitive game where points are scored for individual and institutional reputations.
I must also thank some of my colleagues at UTS for their advice and suggestions, but what is written here is my personal view and it is not necessarily reflective of our institution.
I am aware of the frustration (particularly) of younger researchers with the time-lag in traditional publishing, especially when their research relates to topical issues – I’ve heard US academics talking about it in relation to issues like Black Lives Matter, and medical research, but climate change is another case in point. It really points to the need for changes around how we measure the quality of journals, especially accepting new types of peer review and editorial control. F1000Research videos are good on this – scientists say that every day the research is delayed somebody dies. A further example is Aggregate – an online platform to support the production, peer review, publication and discussion of innovative scholarship in architectural history. Places Journal seeks to combine serious journalism and open scholarship in their online free platform. They focus on the environment, social inequity, climate change, resource scarcity, human migration, technology innovation and the erosion of the public sphere. They have many academic partners across North America, Europe and now at UTS.
Transparency of process
Some researchers are very frustrated by the agonising process of peer review (and know that could be addressed more easily in the digital age with ongoing peer review). They also know that currently most peer review is NOT transparent (i.e. anonymous). See F1000 again – science should be transparent and open. In most cases, the effort put into peer review or editing is not currently recognised. This is not to suggest that we should throw the (quality) baby out with the bathwater, so an alternative is something like Publons which helps to link peer reviewers to publishers/editors and track/verify/showcase their efforts, leading to recognition for reviewing and editing.
F1000Research also say that in traditional publishing a lot of science remains unpublished, wasting the time and funding of those researchers, so they say publish everything, including dead ends – it stops other wasting years on the same nonsense.
The frustration of younger researchers with the lack of interactivity is something that could be solved by adding things like hypothesis.is – which we are now adding to our UTS ePRESS journals. Some of the examples cited above like Aggregate, F100Research and Places also seek to include more open debate, discussion and feedback well beyond the initial date of publication.
Better facility and recognition for collaboration across disciplines
Some researchers are frustrated that traditional publishing is more “siloed” in an age when most people think that complex problems need to be solved by collaborative work across several disciplines. It is also useful to have the insights of people from different fields and from actual practitioners. So, they seem to be approaching Open Access publishers to start new trans/cross disciplinary journals and the like.
This often becomes a bit of a problem because journals and research publications are still measured by traditional bibliometrics and impact factors and they are classified by fields of research which tend to categorise journals via single subject areas or disciplines. Some close-to-home examples include our Gateways: International Journal of Community Research and Engagement and the relatively new journal Project Management and Research Practice.
Openness (for access)
There are genuine frustrations surrounding scholarly publishing NOT being able to reach the objective of the research (e.g. the poor, the sick, the less privileged, the third world, etc.). Around the time of the Zika virus, there was some discussion about this which basically demonstrated that open and immediate access to information is critical to public health: eg. http://www.nature.com/nature/journal/v533/n7604/full/533469b.html
In Australia, almost all of the research done in universities is funded by the tax payer. I think the community deserves to have access to that research when published. Traditional scholarly publishers were not built to do this and now to meet funders’ mandates for open access they are levying fees on the authors. I think we need to dramatically rethink that model and to encourage more open access publishers within universities because it is now more feasible than ever in the digital age. Perhaps initiatives like the Open Library of Humanities (@OpenLibHums), UTS ePRESS, ANU Press, University of Adelaide Press, and Monash University Publishing, are better indicators of more open publishing platforms.
I think we could increase the impact and reach of the research by thinking outside current scholarly publishing methods and formats (e.g. articles and monographs), particularly for the humanities and social sciences. This was recently brought home to me thru my obsession with podcasts … I was listening to James Weirick on Military Justice and in introducing his new podcast in December he said he had been inspired by the three “pod-mothers” who have shown what podcasts can achieve. Here he was referring to the work of Julie Snyder, Sarah Koenig and Rabia Chaudry who did so much to bring the plights of Adnan Syed (Serial S1), Bowe Bergdahl (Serial S2) and Joey Watkins (Undisclosed S2) to many MILLIONS of podcast subscribers all over the world. Weirick (that’s what he likes to be called) said that if those three women had just written newspaper or journal articles, not so much would have happened, but now much has happened and a lot of people have donated funds or written letters of support for those three people. So, I think the mediums of knowledge exchange and storytelling need to be re-examined, especially in the digital age.
I’ve noticed that quite a lot of law academics are now getting involved in those legal/justice podcasts, or being interviewed on them. There was a little bit of that here in Australia too with Dan Box’s Bowraville podcast, which probably had a good deal to do with the retrial of a suspect that is happening right now. Podcasts can go much deeper than just an article or even a segment on 60 Minutes and I think that element of weekly story telling in sound is a really powerful thing that academic publishing could benefit from.
Within improved reach we will need improved metrics that show the impact of the research. I think we need to start using services like Kudos to help research get read more widely and for the research to be applied where it is most relevant. Some large publishers are already using Kudos to extend their audiences. It can also help track the networks and improve metrics for impact, showing the reach of the research publications in the community and industry. It can help reveal what is essentially hidden research.
(See also collaboration across disciplines, above.)
An expectation to use multi-media
I recently attended a Sydney Festival Big Thinking event at UTS in which a panel of Australian Indigenous people spoke about different ways of knowing, preserving and exchanging knowledge (customs, dance, art, storytelling, languages, objects, places designed to encourage this, etc). I think the contemporary academic publishing world is still stuck in the age of the printing press (via what are essentially still pretty strictly limited textual documents in monograph or article form – on the bloody internet!).
It is now so much easier and there is an expectation for better story telling and different media to be used. For me, it is almost like we are re-learning lessons lost from the age before Gutenberg when illuminated manuscripts contained, preserved (very well) and shared songs, art, music, traditions, laws, dance, science, knowledge, commentary and stories. Is this not what we are currently struggling with in the form of “new” scholarly multi-media formats? I think a lot of social sciences and humanities “knowledge” needs non-textual forms for it to be shared and preserved, yet scholarly publishers seem not very interested in this kind of thing. Do we have something or maybe a lot to learn from the traditional owners of this land?
The panel of elders and others at the Sydney Festival event also mentioned that since Australia was first settled and claimed by the British a little over 200 years ago, we’ve managed to create major problems with the soil, the forests, the waters and the general civilisation of the continent. Indigenous Australians seemed to have managed quite well for about 50,000 years before we arrived – so they must have had ways of sharing that knowledge and known how to live more gently and cooperatively in this environment, yet this was all done without books and journals. So, are traditional monograph and journal models such a great way of sharing and publishing knowledge or just more convenient forms we can point to, measure and count?
I guess someone should at least raise the issue of open data. Major publishers are now “buying” this up and major researcher funders have been slower to react, partly because it is harder for us to meet such a mandate for open data and partly because the necessary infrastructure isn’t there yet. The longer we leave it, however, the harder it will be to catch up. There must be some initiative to start attaching open data to research outputs. The data is really important. Data is not less valuable than conclusions and discussions. It should be available to others. Falsification of open data would be easier to detect.
A somewhat related matter is the question of data and text mining: yet another issue we need to look at. Most publishers have strict controls over text mining their published content and the mechanisms to get permission to do so are clunky. The Right to Read is the Right to Mine campaign that grew out of EU copyright reviews and reform is a useful reference here: http://www.leru.org/index.php/public/news/the-right-to-read-is-the-right-to-mine/
I don’t think there is an easy answer to this question and I will not even try to put a timeline on it nor estimate a rate of success against any of these issues. I do think, however, that attitudes towards and expectations of academic research publishing are changing. People are now more aware of new possibilities in the digital age, they expect immediate access to everything, everywhere and they will not want to pay for it if it is publicly funded. Many other industries have been dramatically changed or completely reinvented because of similar attitudes and expectations. Eventually scholarly publishing will change too.
Note: All images used above are mine except the Open Access diagram and they are all covered by CC licenses.
In this second part, I feature the talk by Michelle Ha Tucker, from IDEO. She deals with Library Innovation By Design.
Michelle’s talk is very easy to understand and quite inspiring for those thinking of taking this path. It is the path we’ve been on for some five or six years in developing a design mind-set with the aid of several design mentors and guides from UTS and elsewhere around Sydney. I’d agree with her observations and recommendations.
She described user centred design or design thinking as more of an approach than a process and then runs through a few different ways to describe the various stages that you tend to work through such as Inspiration > Ideation > Iteration > Scale, or Explore & Understand > Synthesize > Prototype > Refine & Scale, or simply moving from Research through a Concept Prototyping phase into Design. What I liked most is that she also said the best way to learn about it is to actually start doing it. There are a number of guides and toolkits around that can help. For example Design Thinking for Libraries, the Design With Intent Toolkit, and the (Social) Innovator’s Toolkit.
Michelle sees three reasons libraries should try design thinking:
- Libraries are the last great living lab (for designers?): we have dedicated spaces, a steady stream of users who can be observed and questioned on a day-to-day basis. And you can prototype, experiment and co-create with a diverse range of people.
- Librarians are great service designers. They really know their users best and the challenge is empowering front-line staff to create better solutions.
- Libraries are networked community infrastructure. We are at the centre of the communities strength and resilience connecting education and learning systems, public safety, economic development and civic engagement. MIchelle believes the best solutions are systemic, complex and cross institutional, so with libraries at the centre of all of this, we’re well positioned to connect and make those partnerships deliver. The partnerships must be activated.
Michelle also recognised some tensions or barriers such as moving from:
- just reflecting on data (historical benchmarking) to imagining a future or possibilities;
- research answers questions to (design) research opens up new questions (be comfortable with ambiguity);
- organisation structured around operational teams to an organisation driven by strategic teams; and
- failure is avoided (at all costs!) to failure is invited.
Some resolutions or thought starters: hiring T-shaped people with one depth but a broad affinity with others and also X-shaped people who have developed expertise in two different areas (like art and science). Those people will lead changes in libraries.
On Innovation, Michelle said it was a verb (not a noun), both process and outcome, something that can be taught and about thinking big and starting small. It is not always new and she encourages taking something you see and contextualising it for your needs.
Finally she said that change happens at a large scale not top-down, but by empowering people on your front-line to act.
Twitter and other social media yesterday was crazy about a leaked 91 page report from the New York Times on innovation in the mobile and digital age (use the Google or contact me if you cannot find it). It primarily addresses their environment of rapidly changing media platforms, but there is a lot in it that also applies to us in library-land. In particular, our own web strategy at UTS Library, which is very informal, and where we are going with our Open Access press UTSePress.
Initially I thought I’d just send it to the managers responsible for those areas, but after quickly reading the lot I found more and more general ideas that I liked, so I sent it to all of our managers and we will all meet to discuss it at a later date. If you can still find it, you’ll see that it isn’t a marvellous copy, but it is mostly readable and I think very valuable, even if it seems mostly to affirm some of our existing directions.
- web publication trends (we’ve been closely following these of late)
- audience reach and why it is important (agreed)
- reader experience (acknowledging it and doing something about it and we must do more in this area)
- having a web strategy – do we want one that is more obvious, a little more formal and that evolves?
- disruption and what it means for us (too)
- content aggregators – what are they, how they impact on us and how we make best use of them
- the importance of discovery – new tools & getting the basics right, like tagging and structure (we’ve been focussing a lot on this for the last couple of years)
- experimentation – how it works, why it is needed (agreed and we do try to encourage this)
- personalisation (see above re discovery as we’re trying to do something like a recommendation engine that our users can opt into)
- using data layers or adding them in (I’m not exactly sure how this applies to us and need to think more about it, but I’m pretty sure we should be doing more in this area)
- user generated content – is that relevant to us? (we are essentially doing that in the physical space now with curations of student works and could extend that to our online presence, perhaps using social media more – we’ve experimented with this a little already)
- events (this is a big area for us and they always have a planned and strong online dimension)
- going “digital first” or digital equally? (I think the latter is more relevant for us – we should not concentrate simply on either digital or physical programs)
- boosting analytics (this is why I desperately want to get some professional UX people into the library)
- employee movement between departments – to boost collaboration & understanding (I think we could really do more here)
- failing, learning, & sharing results (I think we’ve already started on this path)
- making more creative roles not just (passive or responsive) service roles: makers, entrepreneurs, advocates, observers (agreed)
Hunt Library, NCSU, a set on Flickr.
Here is a large set of images from the new James B. Hunt Jr Library at North Carolina State University (NCSU).
I was fortunate enough to attend the second Designing Libraries Conference that was held this year in the Hunt Library. It was massively over-subscribed by librarians from all over North America and various parts of the rest of the world, such is its reputation already.
There are some duplicates in this set (high & low res versions) because I had uploaded many in low res format whilst travelling. I’ve tried to add some explanatory text to the most significant images as well as titles and tags. If you’re confused or really interested in something just leave a comment in Flickr.
Please have a decent look as I think they’ve really done a brilliant job.
The library is a credit to the vision of Susan K. Nutter (Vice Provost and Director) and her staff, the architects Snøhetta & Clark Nexsen and the design team.
And for those of you too lazy to look through all those images on Flickr, here is a slide show set to the Cillo remix of Bon Iver’s Calgary:
A comment on my work blog asked for information about how spaces in the Hunt Library (or our own future library) relate to teaching, learning and research strategies. Rather than just reply directly I thought I would put some additional information in this blog post along those lines. Thanks to my colleagues Belinda, Sally and Beth who provided comment and suggestions on all of this. So here it is, mind the step …
One of the most impressive aspects of the Hunt Library is how it has been planned with the broader university mission in mind, and encapsulates the aspirations of NCSU. As a research-intensive, technology University, NCSU’s mission and goal statement is not so different to ours at UTS:
As a research-extensive land-grant university, North Carolina State University is dedicated to excellent teaching, the creation and application of knowledge, and engagement with public and private partners. By uniting our strength in science and technology with a commitment to excellence in a comprehensive range of disciplines, NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world.
Its aspirational vision statement is also similar to ours:
NC State University will emerge as a preeminent technological research university recognized around the globe for its innovative education and research addressing the grand challenges of society.
As the gateway to knowledge for NCSU and its partners, the NCSU’s libraries play an important role in achieving this vision.
Hunt Library is one of two main libraries on campus, and is described as the face of NCSU in the 21st century, a space that expands the frontiers of learning and research. To enhance innovative learning and teaching practices, Hunt provides a place for students to connect to peers, faculty and researchers across disciplines, work with tools that erase distance and promote collaboration, access world-class research collections, showcase their work in digital and physical displays, and explore new technologies that encourage and enable the creation of games, films and music, and working with “big data”, 3D models or prototypes. It is also a space designed to inspire and elevate; encouraging creativity, curiosity and the pursuit of new knowledge through the quality of the building’s design and finish, the ubiquity of accessible technology, the thoughtful inclusion of collections, scholarly reading rooms and exhibition spaces throughout the building, and a program of cultural events and displays.
For other members of the NCSU community, including faculty, researchers and industry partners, purpose-designed, technology-enriched spaces enhance their teaching, research and scholarly activities in line with the NCSU vision to be a leading technological research university and an innovation centre for their region driving economic and social benefits.
These are achievements we think our future library should aspire to in order to support our own strategies for learning and research.
Fortunately we have a strong basis to build a library that furthers the UTS vision to be a world-leading university of technology and provides a competitive advantage for UTS. Like Hunt Library, our Library Retrieval System (LRS), will free library space from housing our entire collection of print material, enabling expanded spaces for a full range of scholarly activities, while keeping the collection easily accessible. Looking to the successful example of Hunt, the types of spaces we will provide should include:
- a variety of individual and group study spaces from quiet individual study to group study spaces that account for different learning needs and individual preferences;
- ample power, data and wifi to cater for current and future technology;
- incubator spaces for exploring new technologies;
- digital media editing and production facilities;
- sophisticated areas for creating simulations and virtual environments;
- gaming spaces for the scholarly study of games;
- panoramic (digital) displays to showcase academic and student work;
- makerspaces for model making; and
- spaces for special collections and exhibitions that provide exposure to culture and inspiration.
Importantly and in addition to the spaces and technologies in their libraries, both NCSU and UTS libraries provide services that enable the success of their students and support researchers including:
- improved information discovery through online catalogue search and discovery tools;
- online reference, interlibrary loan, access to 7.2 million shared books available on request through Bonus+;
- open and closed reserve services for all required textbooks and 24 hour access to electronic reserves;
- online guides to library resources for all faculties;
- lending services for technologies such as laptops, tablets and e-readers;
- Copyright and eScholarship services, collaborating with scholars on digital publications, our digital repository, IP/Copyright issues and our Open Access press – UTS ePress;
- extensive data support services providing advice (via training sessions and consultations) on data management planning, discovery, description, sharing and preservation;
- research support services from specialist librarians who have experience in searching for resources in particular fields;
- training and instructional support, from literature review to navigating subject specific databases and also advice on how to find, use and attribute unrestricted resources such as images, film and media; and
- tailored information literacy programs from orienting new students to expert researchers, – including workshops, video tutorials or games such as treasure or scavenger hunts.
We see that a future library like Hunt can create a new heart for our redeveloped campus that helps form a hub of creative collaboration between students, academic staff, researchers and industry partners. Just as Hunt Library has done, our future library could become the University’s intellectual, cultural and social centre. The future library should promote learning and knowledge creation, enable experimentation, support innovative projects and partnerships and showcase UTS research and scholarship, providing inspiration for our current and future students. It should complement other campus redevelopment projects that breathe life into the aspirations of our University.