Tagged: libraries

The Broken Years

P04604.016

Image source: https://www.awm.gov.au/collection/P04604.016

Dr Bill Gammage AM, FASSA is an academic historian who wrote The Broken Years based on his PhD thesis at the ANU. First published in 1974 it tells the story of Australia’s involvement in the First World War through the private records created by a thousand Australian soldiers in their diaries and letters home.

At that time Bill was still able to correspond with some veterans of the Great War and he also  skilfully selected records that were mostly collected by the Australian War Memorial (AWM) in the 1920s and 1930s and ties them together to form a chronological story from 1914-1918, covering campaigns in Gallipoli (ANZAC), Egypt, Palestine and France.

I first read this book back in the late 1970s whilst training at RMC Duntroon and studying military history. It had an enormous impact on my attitude to war and made me fully aware of the awful realities, well beyond what I had heard from veterans, or seen in movies or on TV. I think the power of this book comes from the voices of those who served, who tell their own stories so powerfully. As the cover of the book notes, it is both a horrifying and emotionally moving account. What Bill Gammage does in The Broken Years is demonstrate the enormous importance and power of those archival collections at the AWM and he also highlights the vision of the historians, librarians, and archivists who created them so many years ago.

It is also worth noting that Bill Gammage is a highly respected historian and that he revived the tradition of Dr C.E.W. Bean, the official Australian historian of the First World War who focussed his story on the experiences of those who served rather than the battlefield strategies. Bean was also the founder of the AWM. Bill was later employed by Peter Weir as the military advisor for the film Gallipoli.

Bill’s book also seems to have had a not insignificant influence on at least part of my working life. I did not spend that long in the Army after graduating from Duntroon. I had a number of career changes and then somehow managed to wind up at the AWM as Head of their Research Centre (library and archive) in 2001. I was privileged to be responsible for the collections that this book was based upon and also for managing the addition of names to our Roll of Honour as we were again at war in the Middle East.

The critical thing with archival collections is that one must not just concentrate on preserving, cataloguing and exhibiting or providing access to what is already there. Those collections need to be developed as time marches on. With my curatorial colleagues at the AWM in the early 2000s, we soon realised that we faced new challenges in order to do what the AWM had done in the 1920s and 1930s to collect contemporary records of war – in the form of both official accounts (like unit war diaries) and private records in the digital age. We soon began asking to make curatorial visits to war zones to see what was being created for ourselves and to tag or collect what the AWM would need for future exhibitions and research into the conflicts that were still being waged. This started to happen from about 2007-2008. A colleague visited Iraq to mark and collect military technology and paraphernalia and then in late 2008 I was sent to Iraq (Baghdad) and out to sea with the RAN in the Northern Arabian Gulf to collect war records before our forces withdrew from Iraq. I was able to mark or tag some items such as map collections and official records, find out how people were corresponding or keeping diaries, made many photographs and recorded oral histories for the AWM collections. I left the AWM for UTS Library in 2009, but those AWM curatorial visits to war zones have continued in places such as Afghanistan ever since.

The Broken Years will be part of our featured book display at UTS Library for ANZAC Day 2017. I am not aware of any volume like this that has been written about any conflict after the First World War, so it is still unique. As a librarian, curator and collection manager I think it reminds us of the important and continuing role of archives and collecting institutions to preserve public knowledge, even as formats change.

My thoughts on revolutionising scholarly publishing in the digital age

On 14 February I was on a panel talking about the future of academic publishing for ALIA Information Online 2017. As there was no time for me to explain all of this I thought I’d post it all here with all the relevant links.

Essentially, I’m exploring the following key issues that need to be dealt with if we are ever to substantially improve, let alone revolutionise, academic publishing: speed (to access); improved reach (wider audience, not just the privileged); transparency of process; openness (for access); an expectation to use multi-media (sound, video, images); appropriate metrics; better facility and recognition for collaboration across disciplines; and interactivity.

And as a university librarian (i.e. not a scholar), I can’t stop myself from thinking that maybe we also need to decide whether scholarly publishing is really about the sharing of knowledge or just a competitive game where points are scored for individual and institutional reputations.

I must also thank some of my colleagues at UTS for their advice and suggestions, but what is written here is my personal view and it is not necessarily reflective of our institution.

Speed

Traffic on Harris St., Ultimo

I am aware of the frustration (particularly) of younger researchers with the time-lag in traditional publishing, especially when their research relates to topical issues – I’ve heard US academics talking about it in relation to issues like Black Lives Matter, and medical research, but climate change is another case in point. It really points to the need for changes around how we measure the quality of journals, especially accepting new types of peer review and editorial control.  F1000Research videos are good on this – scientists say that every day the research is delayed somebody dies. A further example is Aggregate – an online platform to support the production, peer review, publication and discussion of innovative scholarship in architectural history. Places Journal seeks to combine serious journalism and open scholarship in their online free platform. They focus on the environment, social inequity, climate change, resource scarcity, human migration, technology innovation and the erosion of the public sphere. They have many academic partners across North America, Europe and now at UTS.

Transparency of process 

Corners 5082

Some researchers are very frustrated by the agonising process of peer review (and know that could be addressed more easily in the digital age with ongoing peer review).  They also know that currently most peer review is NOT transparent (i.e. anonymous). See F1000 again – science should be transparent and open. In most cases, the effort put into peer review or editing is not currently recognised. This is not to suggest that we should throw the (quality) baby out with the bathwater, so an alternative is something like Publons which helps to link peer reviewers to publishers/editors and track/verify/showcase their efforts, leading to recognition for reviewing and editing.

F1000Research also say that in traditional publishing a lot of science remains unpublished, wasting the time and funding of those researchers, so they say publish everything, including dead ends – it stops other wasting years on the same nonsense.

Interactivity

DT Drinks crowd

The frustration of younger researchers with the lack of interactivity is something that could be solved by adding things like hypothesis.is – which we are now adding to our UTS ePRESS journals. Some of the examples cited above like Aggregate, F100Research and Places also seek to include more open debate, discussion and feedback well beyond the initial date of publication.

Better facility and recognition for collaboration across disciplines

Untitled

Some researchers are frustrated that traditional publishing is more “siloed” in an age when most people think that complex problems need to be solved by collaborative work across several disciplines. It is also useful to have the insights of people from different fields and from actual practitioners. So, they seem to be approaching Open Access publishers to start new trans/cross disciplinary journals and the like.

This often becomes a bit of a problem because journals and research publications are still measured by traditional bibliometrics and impact factors and they are classified by fields of research which tend to categorise journals via single subject areas or disciplines. Some close-to-home examples include our Gateways: International Journal of Community Research and Engagement and the relatively new journal Project Management and Research Practice.

Openness (for access)

oa-cc-by_logo

There are genuine frustrations surrounding scholarly publishing NOT being able to reach the objective of the research (e.g. the poor, the sick, the less privileged, the third world, etc.).  Around the time of the Zika virus, there was some discussion about this which basically demonstrated that open and immediate access to information is critical to public health: eg. http://www.nature.com/nature/journal/v533/n7604/full/533469b.html 

In Australia, almost all of the research done in universities is funded by the tax payer. I think the community deserves to have access to that research when published. Traditional scholarly publishers were not built to do this and now to meet funders’ mandates for open access they are levying fees on the authors. I think we need to dramatically rethink that model and to encourage more open access publishers within universities because it is now more feasible than ever in the digital age. Perhaps initiatives like the Open Library of Humanities (@OpenLibHums), UTS ePRESS, ANU Press, University of Adelaide Press, and Monash University Publishing,  are better indicators of more open publishing platforms.

Improved reach

Sydney Harbour Bridge 6

I think we could increase the impact and reach of the research by thinking outside current scholarly publishing methods and formats (e.g. articles and monographs), particularly for the humanities and social sciences. This was recently brought home to me thru my obsession with podcasts … I was listening to James Weirick on Military Justice and in introducing his new podcast in December he said he had been inspired by the three “pod-mothers” who have shown what podcasts can achieve. Here he was referring to the work of Julie Snyder, Sarah Koenig and Rabia Chaudry who did so much to bring the plights of Adnan Syed (Serial S1), Bowe Bergdahl (Serial S2) and Joey Watkins (Undisclosed S2) to many MILLIONS of podcast subscribers all over the world. Weirick (that’s what he likes to be called) said that if those three women had just written newspaper or journal articles, not so much would have happened, but now much has happened and a lot of people have donated funds or written letters of support for those three people. So, I think the mediums of knowledge exchange and storytelling need to be re-examined, especially in the digital age.  

I’ve noticed that quite a lot of law academics are now getting involved in those legal/justice podcasts, or being interviewed on them. There was a little bit of that here in Australia too with Dan Box’s Bowraville podcast, which probably had a good deal to do with the retrial of a suspect that is happening right now. Podcasts can go much deeper than just an article or even a segment on 60 Minutes and I think that element of weekly story telling in sound is a really powerful thing that academic publishing could benefit from.

Improved metrics

Growing Knowledge exhibition

Within improved reach we will need improved metrics that show the impact of the research. I think we need to start using services like Kudos to help research get read more widely and for the research to be applied where it is most relevant. Some large publishers are already using Kudos to extend their audiences. It can also help track the networks and improve metrics for impact, showing the reach of the research publications in the community and industry. It can help reveal what is essentially hidden research.

(See also collaboration across disciplines, above.)

An expectation to use multi-media

From Extended Stage by Ian Burns

I recently attended a Sydney Festival Big Thinking event at UTS in which a panel of Australian Indigenous people spoke about different ways of knowing, preserving and exchanging knowledge (customs, dance, art, storytelling, languages, objects, places designed to encourage this, etc). I think the contemporary academic publishing world is still stuck in the age of the printing press (via what are essentially still pretty strictly limited textual documents in monograph or article form – on the bloody internet!).

It is now so much easier and there is an expectation for better story telling and different media to be used. For me, it is almost like we are re-learning lessons lost from the age before Gutenberg when illuminated manuscripts contained, preserved (very well) and shared songs, art, music, traditions, laws, dance, science, knowledge, commentary and stories. Is this not what we are currently struggling with in the form of “new” scholarly multi-media formats? I think a lot of social sciences and humanities “knowledge” needs non-textual forms for it to be shared and preserved, yet scholarly publishers seem not very interested in this kind of thing. Do we have something or maybe a lot to learn from the traditional owners of this land? 

Kapi Warku

The panel of elders and others at the Sydney Festival event also mentioned that since Australia was first settled and claimed by the British a little over 200 years ago, we’ve managed to create major problems with the soil, the forests, the waters and the general civilisation of the continent.  Indigenous Australians seemed to have managed quite well for about 50,000 years before we arrived – so they must have had ways of sharing that knowledge and known how to live more gently and cooperatively in this environment, yet this was all done without books and journals.  So, are traditional monograph and journal models such a great way of sharing and publishing knowledge or just more convenient forms we can point to, measure and count?

Open data

11-808: Visualising the Library's Retrieval System (screen) 3

I guess someone should at least raise the issue of open data. Major publishers are now “buying” this up and major researcher funders have been slower to react, partly because it is harder for us to meet such a mandate for open data and partly because the necessary infrastructure isn’t there yet. The longer we leave it, however, the harder it will be to catch up. There must be some initiative to start attaching open data to research outputs. The data is really important. Data is not less valuable than conclusions and discussions. It should be available to others. Falsification of open data would be easier to detect.

A somewhat related matter is the question of data and text mining: yet another issue we need to look at. Most publishers have strict controls over text mining their published content and the mechanisms to get permission to do so are clunky. The Right to Read is the Right to Mine campaign that grew out of EU copyright reviews and reform is a useful reference here: http://www.leru.org/index.php/public/news/the-right-to-read-is-the-right-to-mine/ 

Conclusion

I don’t think there is an easy answer to this question and I will not even try to put a timeline on it nor estimate a rate of success against any of these issues. I do think, however, that attitudes towards and expectations of academic research publishing are changing. People are now more aware of new possibilities in the digital age, they expect immediate access to everything, everywhere and they will not want to pay for it if it is publicly funded. Many other industries have been dramatically changed or completely reinvented because of similar attitudes and expectations. Eventually scholarly publishing will change too.

Note: All images used above are mine except the Open Access diagram and they are all covered by CC licenses.

Books, eBooks and Preserving Public Knowledge

Here is a link to a recent radio interview that I did with 2ser 107.3 on a range of topics concerning libraries. At nine minutes it is not that long and the wonderful producer Jake Morcom has edited out all of my incoherent mumblings and ramblings.

http://www.2ser.com/component/k2/item/25657-books-vs-ebooks-making-libraries-more-sustainable 

And here is a totally irrelevant image that I took on the weekend, just because I can:

Mess

“The Inevitable” by Kevin Kelly (and what it means for libraries)

I recently read The Inevitable by Kevin Kelly and was taken by his description of the technological forces busy shaping our future. I’ve given a couple of talks based on what I got out of this book and what some of these forces mean for libraries. Below are the slides I used in those talks (you’ll need to download from the pdf link below the image). I’ll progressively add some notes explaining my points.

The Inevitable.png

the-inevitable-pdf

1. Becoming

  • Get used to constant change
  • Get used to our users or clients creating and making their own things
  • Big pointer to personalisation and anticipating user needs – but what are we doing about that in libraries – discovery & services?
  • Stop waiting for perfect before releasing new services – people understand that now.
  • Do we even notice what has happened when the changes are incremental. Can we do some of that ourselves?

2. Cognifying

  • In an age of robots and self-driving cars, what work will matter for us? How do we add real value?
  • There are more pointers here to providing deeper, richer and more personalised services for our clients.

3. Flowing

  • We need to stop relying on static collection growth and start providing just-in-time services and understand subscriptions better.
  • I think UTS ePRESS has already started experimenting with the fluidity of the page, edition, container and format, but maybe we can go even further with things like open peer-review, constant improvement, broader collaboration?
  • Maybe understanding how the stages of flowing impact on all media (towards being more open) is a new form of digital literacy.

4. Screening

  • Can we look at our libraries as a platform for cultural life within our communities and how do we do that effectively – finding more audiences and giving them a deeper, improved understanding with context for knowledge?

5. Accessing

  • Using without owning is a concept that actually comes from libraries, but maybe now it is being pushed even further through platform synergy. I guess with things like ILL and Bonus+ we are already there too, but perhaps these things can be massively improved and decentralised even further using new technologies and concepts – shared collections, single platform LMS, rethinking “membership”?

6. Sharing

  • I guess this relates heavily to #5 for libraries as it talks about more collaboration and then extreme decentralisation – maybe we need to get our act together and start thinking more imaginatively about how we do that.
  • Understanding how the “crowd” works and how we can participate in some of those crowd activities may well be increasingly important. Maybe we even become a bit of a hub for some crowd activities or movements?

7. Filtering

  • Again he talks about the importance of harnessing personalisation to anticipate and meet user needs. I don’t think we have done a great deal yet in libraries to match services offered like those of Netflix and Amazon. We could and we should.
  • It also relates to the real experiences we offer our users in library spaces – with real people. This is a layer that will be increasingly appreciated in an age where screening is convenient, but where people still want face-to-face services and physical experiences. I think that the programs we offer in our spaces (training, assistance and curations) need to go much further than what can be gained from page or screen.

8. Remixing

  • This relates to us in a couple of ways – firstly helping others to understand the complex legal issues and secondly in assisting people to safely use and remix different types of media for all kinds of reasons. I see this as part of the new need for libraries to provide  assistance and training in digital literacies (not just information literacies).

9. Interacting

  • Maybe there is something for us to learn from here in terms of maximising engagement with our programs (we’ve already started doing that at UTS Library with our orientation programs) and in terms of engaging more openly with games as they for part of contemporary culture and literacies.
  • The other interesting aspect is the research showing that immersion into VR worlds is helping some people to re-establish neural pathways and connections after injury, so perhaps we need to throw out those awful; static personas and understand that our audiences will increasingly have more fluid identities?

10. Tracking

  • This seems inevitable already, so again I think we need to be aware of what is happening so that we can help people understand some of the benefits and also how to protect their privacy.
  • We are the kings of metadata and as there is more data becoming available every day perhaps where we come in is giving that data context through reliable metadata.

11. Questioning

  • We must understand that questions are much more powerful than answers and maybe we start to harness them and learn how to use them in libraries? Sure we need to help people find and use data as well, but we also need to see that so many more things are possible now through constant questioning – like why not or how can we?

12. Beginning

  • There is even more here pointing to massive scale convergence, but we still need to help people negotiate some of the challenges and I think also become advocates for the changes needed to deliver the full potential pf this brave new world.

On new and not so new librarians

Winter in Melbin 1

I think “librarian” now means many different things in contemporary libraries and that outstanding future libraries will be full of a mix of professionally qualified people who bring an increasingly diverse range of skills to libraries. So, who are these additional or relatively new folk and what skills do they bring? Here are my thoughts.

  • ICT programming & development skills* – needed to manage repositories of research outputs and data; data archives; discovery interfaces; many large systems peculiar to libraries (e.g. RFID, ASRS, library catalogues, search and discovery layers & so many vendors’ products – databases).
  • Legal or para-legal skills** – to advise on the increasingly complex IP and Copyright environment and on the mixing/creation/reuse of licensed material by students and academics.
  • UX* – to make sure we get user interfaces and services right and iterating in the right direction.
  • New media skills** – to better understand its creation and to assist students and academics with its creation and this will become only more and more important, so that means people comfortable with the creation and editing of sound, film, images, games, online publications, social media, etc.
  • New (online) publication skills** – for OERs, ebooks & texts, OA pubs, print-on-demand, etc.
  • Design skills* – in-house as they help with all of the above; they also help with the development of a design mindset (as opposed to just plonking “good ideas” on unsuspecting punters).
  • Marketing & Comms skills* – in-house as they also help market our services to our community.
  • Curators & archivists* – to assist with “special” collection development, exhibitions and the very important cultural aspects of libraries.
  • Conservators# – depending on scale and collection needs.
  • Data Scientists (or the like) or Analysts, or “Wranglers”** (probably the most apt description) – as I think we will need a few librarians who really do understand this field and who can hold their own in environments with various data gatherers or generators like academics, students and researchers.

* Those we have already at UTS Library.

** Those we are growing or developing in-house.

# Those we don’t have or need here.

Anyone else I’ve missed or badly described?

GLAM Sector Conferences in Australia

Here are my thoughts on GLAM sector collaboration and conferences in Australia. Firstly, we should stop having so many library “conferences” every six months. There just isn’t enough interesting, new or relevant material to justify participation.

Maybe we should consider having one major library conference (run by either VALA or ALIA, or both) every second year and on the other years we get the whole GLAM sector together and ALIA, MA, ASA and anyone else (like CAUL, NSLA, etc.) cooperate to run the one Australian GLAM conference. I’ve said this for years and nobody listens. It would be a useful first step in learning from each other, collaborating and maybe even starting to have one united voice for the impact of culture in our society. Who knows, perhaps we could even make major progress on a digital strategy for the whole sector?

Our Artist-in-Residence Program 2012-2016 & Beyond

I gave a talk to the VALA AGM earlier this week on our Artist-in-Residence Program: the thinking behind it, who has been involved, what has been produced and why we think it is a good thing. Below are the slides I used (29 MB PDF) and in many of the images there are links that take you much deeper into the works created by those artists.

I think my talk was very well summarised in one tweet by @StevenPChang (who is a Senior Research Advisor from La Trobe University Library). He said that I was “lauding the value of intuition, ambiguity, and aesthetics in a world obsessed with metrics and efficiency.” That is exactly what I was trying to do.

air-coverUTS AIR Program for VALA short version