This is the keynote presentation I gave to the ASLA 2011 Conference: http://www.asla.org.au/pd/conference/ 

I had a couple of good questions that went much further than the content of this presentation, perhaps into areas that I’ve covered in other recent presentations (also on SlideShare). One question, however, was on how we are going to manage all of the changes indicated in this presentation. I don’t think I answered that one comprehensively.  I said that for some of the new initiatives such as developing a new range of services that will be more appropriate to the role of a new Library within a world-leading university of technology (UTS’s aspiration), we are already engaged in active learning programs to improve our understanding of Design Thinking processes as they apply to service design.

What I should have added, however, is that I don’t think there is anything in this presentation that presents a major change for us beyond the development of a new range of services. At UTS Library we are already actively exploring or already doing most of the “dangerous ideas” covered here. So none of this really presents a major change in direction for us.