This is a presentation (slides and speaker’s notes) from a presentation that I gave last week. It was a public talk at a UTS Shapeshifters event on Creative Futures. I was humbled to be on stage with Paola Antonelli from MoMA and Professor Anthony Burke and Hael Kobyashi from UTS. Read more here:

http://newsroom.uts.edu.au/events/2013/12/shapeshifters-creative-futures

I should explain more about the 3rd slide. The things listed on that slide are often forgotten or discounted in the blind pursuit of efficiency or traditional KPIs. For libraries, these things (i.e. delight, surprise, engagement, serendipity and curiosity) are at least as important and should not be forgotten, dismissed or left until later.

The video of this talk is also now available: