I have to say how much I like the concept of this dashboard of museum effectiveness by the Indianapolis Museum of Art. I was lucky enough to hear Maxwell L. Anderson speak about a new range of metrics for museums at the Museum Computer Network conference in Minneapolis in 2004 (I think) and he has now made at least some of that theory reality as their Director and CEO .
You can read more about his ideas for museum metrics in this Getty Compleat Leader download and also on this Art Museum Network website. It seems a lot more useful to me than a dull, readerless annual report.
It is great to see a sustainability measure right in the heart of the dashboard.