Academic libraries, design and creative futures

This is a presentation (slides and speaker’s notes) from a presentation that I gave last week. It was a public talk at a UTS Shapeshifters event on Creative Futures. I was humbled to be on stage with Paola Antonelli from MoMA and Professor Anthony Burke and Hael Kobyashi from UTS. Read more here:

http://newsroom.uts.edu.au/events/2013/12/shapeshifters-creative-futures

I should explain more about the 3rd slide. The things listed on that slide are often forgotten or discounted in the blind pursuit of efficiency or traditional KPIs. For libraries, these things (i.e. delight, surprise, engagement, serendipity and curiosity) are at least as important and should not be forgotten, dismissed or left until later.

The video of this talk is also now available:

Highlights from Educause 2013 #3: Jane McGonigal

Jane McGonigal, the game designer and author of the best-seller Reality is Broken: Why Games Make Us Better and How They Can Change the World gave a wonderful keynote called Higher Education is a Massively Multiplayer Game

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She sees and advocates the incorporation of gaming as possible future for higher education, saying that over one billion people now play games for at least an hour per day. Some people are so committed that they  play games like it is their job. Apparently games bring us 10 positive emotions: joy, relief, love, surprise, pride, curiosity, excitement, awe/wonder, contentment and creativity. Games also provide an environment in which it is safe to fail and easy to learn from one’s mistakes.

She said that games also develop a 3:1 (positive to negative emotions) resilience that makes people more productive and successful. She showed some images of resilient gamers on stage like these two:

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She also showed some neurological research scans of brains from Stanford that showed the difference between active and passive brains. They were most active when engaged in a game. She said that Play was not the opposite of work, it was the opposite of Depression. Apparently, gaming activates the same part of the brain as a cocaine addiction. It encourages: the mastery of a skill, solving puzzles, driving personal ambition, motivation, the anticipation of rewards, practicing habits, determination and further skill development.

She urged educators to super empower learners about their own ability to succeed in learning  by using things like points to complete missions, badges for development of new skills – anything that gives learners a meaningful goal and recognises their achievement. What could be done with a billion gamers on connected devices? What could they do together? 

She then spoke of Joi Ito’s belief that students should now be creating knowledge and insight as part of their education, not just learning what is already there. More from Joi Ito (who is Director of MIT’s Media Lab) :

I don’t think education is about centralized instruction anymore. Rather it is the process of establishing oneself as a node in a broad network of distributed creativity.

And those thoughts beautifully flowed on from the sentiments expressed earlier by both Ken Robinson and Mimi Ito.

Jane then illustrated three projects that bring together the concepts of play and acting as a node in a broad network:

  • Foldit, from the University of Washington teaches protein folding, building on the fact that manipulation by participants in the virtual space was better than that of super computers because gamers were more skillful and possessed of better spatial intelligence. They knew not to apply brute force. Soon after an invitation to join the project was published in Nature, gamers solved in three weeks a problem with HIV/AIDS that had baffled scientists for over 10 years.
  • Evoke (based on Grand Theft Auto?) is a project that helps solve social problems with young people becoming super heroes for the rest of the world. It focussed on youth at university age in Sub-Saharan Africa as a source of solutions not just problems. The aim is to solve real-world problems by making the best use of youth skills and with their collaborators and allies. Blogs, photos and videos were uploaded to prove progress. The World Bank Institute (WBI) provided Social Innovator badges and it resulted in 20,000 students being enrolled from 130 countries. They accidentally ran a MOOC! 50 new social enterprises were funded by the WBI like Libraries Across Africa (now Librii) : a franchise model that is up and running in Ghana now.
  • Find the Future is a game that Jane helped to create for the New York Public Library (NYPL) Centennial in 2011. It kicked off with an overnight event that offered 500 places for players (18 and over) to explore the NYPL’s collections for clues locked away in 100 objects that changed history. They had 10,000 applicants. Together the participants put together a collection of stories over night for the NYPL’s rare book collection.

Jane believes the future of education is in a blended environment of gaming, something like MOOCs and live events that allow learners new ways of learning through creative practice anytime, anywhere and in collaboration with others.

Highlights from Educause 2013 #2: Mimi Ito, UC Irvine

Session: Open Networks for Social and Connected Learning

Professor Mimi Ito from UC Irvine is a Cultural Anthropologist. This was a great follow-up to Ken Robinson’s keynote.

She talked about adapting educational technology in the 21st century to platforms that can connect classrooms to a wider world of learning. For middle school kids those technologies centre around games like Minecraft and media sources like YouTube.

Education lags behind changes outside the classroom. It needs to move towards open networks that: increase the amount of information that is available; are production oriented; solve problems; include civic engagement; and are inquiry based. We are not there yet.

To tap the potential we need to forge stronger connections between classrooms and the world at large. Education needs to be seamless with life itself. Technology can be a powerful ally for this agenda.

Younger people are more avid readers – in all forms. And they average 7.5 hrs per day in media consumption (it is saturated).

Gaming is the entertainment media of our time – at all levels of society.

Abundance (of options, availability, continual connection, etc.), however, can also be too much of a good thing.

An example from her research. She worked with teams of ethnographers from 2005-08 and found:

  • There is a generation gap in the perceived value of online activity – younger people see it as a life line and older people see it as a waste of time (even though they use it themselves)
  • What do they do & learn? Heaps! Baseline technical literacy and to be a social being. Uploading photos, managing web pages, managing profiles, interacting, judging, etc. Some online tools really allow people to do amazing things, such as uploading to YouTube channels for civic causes. Some users are really out there, but they are a minority. At the other end of the spectrum there are the bullies. She quoted GIbson: the future is already here, just not evenly distributed.

She then went on to distinguish between Friendship-driven & Interest-driven participation. This started with MySpace and Instant Messaging and is now based around Facebook and Texting (or other fast ephemeral services like Snapchat and Kik). Dorks and geeks can connect with others who have shared interests and share knowledge and expertise – so that is very different to a friendship group. She used the example of Facebook being used to connect with those you went to school with and Tumblr (or Instagram) being used for those you wish you went to school with. So FB is more about friendship (with kids seeing adults there as just creepy) and Tumblr (& the like) is more about interests. It is now easy to find and connect to an online community that is very different to the one in which you live: communities of producers with like interests. It allows and facilitates the development of potential for those resourceful enough to take/absorb/use from their peers and interest groups and then apply it in an academic community. She warned though that only a few do this.

Mimi said the academic bubble now has to reach out and facilitate those connections. To overcome the cultural gaps they face young people still need and look for adult support and guidance.

She warned that some tools can also become “weapons of mass distraction”. Attention cannot be controlled the ways we used to. We need to more creatively deal with a culture or environment of media abundance. And we don’t want to go back to an environment of scarcity.

Quoting Howard Rheingold in NetSmart she says we need strategies to cope with abundance and distractions such as: crap detection; attention management; collaboration; participation; net know-how; etc.

Referring to Open Education Resources (and MOOCs?) she said that the build-it-and-they-will-come attitude tends to re-advantage those already advantaged and only serves to widen the gap. Access is not enough.

Some guiding principles:

  • leverage local relationships - peer cultures; the warm body effect is important; community based learning labs in libraries (e.g. MOOCs with local guides)
  • everyone can be a teacher - (not just the traditional experts) so peer-to-peer university; everybody can help (e.g. PHONAR); use aggregators; Jim Groom’s and DS106 - digital storytelling – it lets the internet do it
  • meet learners where they are - in interests; peer cultures (e.g. the Walking Dead MOOC)
  • recognise learning in the wild - credentialing such as coders and gamers being recognised in LinkedIn; open badging infrastructure; learning to be more visible and under learner control

She used a three-circle diagram to show that Connected Learning happens at the intersection of three communities: Interests; peer culture; and the academy. She described communities on Google+ as connected learning.

BUT: beware of putting a pop-culture veneer on something that not so pleasant, which she described as “chocolate coating broccoli”. Actually, I don’t mind broccoli; I am sure she meant to say cauliflower.

Finishing up, she reminded us that the major challenge in all of this was in getting faculty/teachers/academics on board, not so much the students.

Highlights from Educause 2013 #1: Ken Robinson’s opening keynote

Educause 2013, Anaheim

I was lucky enough to attend Educause 2013 in Anaheim, California in October. I had one arm in a sling after a fall that dislocated my left shoulder, but I took handwritten notes in a notebook and on looking back, some of the sessions I attended had some interesting and stimulating content, so I might do a few posts about the best sessions. This first post is about the keynote that opened the conference by Ken Robinson, the English author, speaker and adviser on education.

He started quoting lots of famous people like Asquith, Churchill and even Dorothy Parker. All very amusing and entertaining. My favourite (as a lapsed economist) was the J.K. Galbraith quote: The only function of economic forecasting is to make astrology look respectable. Then he focussed on the way we are as a species and the all pervasive effects of cultural norms on our behaviour. He said that some technologies, like TV for example can change that.

I liked his reminder that when Apple first introduced the iPhone in 2007(?) it had something like 800 apps. Now it has over 800,000 and that is well beyond what Apple would have designed themselves or even imagined/anticipated. It is a great example of people appropriating a brilliant idea and then seeing what they can do with it.

He then moved on to talk about imagination, creativity and innovation. He described Imagination as giving us the power of Creativity, which is a process in which you do something or make something. Innovation is putting good ideas into practice. I think there is a lot in this for future libraries: stimulating and inspiring imagination, then providing spaces, technologies, services that allow people to make things (not just write about them) and also assisting in bringing people together to put those great ideas into practice.

Ken said we are constantly evolving and modern technology enabled us to do things now that were not even possible before it was introduced. Sometimes it also allows us to imagine possibilities well beyond what we can now do. He warned that even though there has been so much technological innovation in the last 10 years, IT in education seems to have blockaded against it. (Unfortunately, this was further illustrated by many sessions in the conference that concentrated on controlling ICT from within and defending against all boarders or potenial collaborators from outside our institutions.) He went on to say that technology isn’t over now, it is never over and that the future will involve even more profound changes than we have already seen. He then postulated about the rights of robots in the future.

I think he mentioned that now you don’t even need to go to the library to access information, so it has to develop another role and embrace the technologies that gives it new purpose.

His next topic was the lack of a sustainable rate for consumption (by humanity). The planet will survive and so too will bacteria, but humanity is now at risk. We need to challenge what we now take for granted. For example a university degree no longer assures you of a job for life. For humans, life is not so linear or manufactured and we must think differently about ourselves to become more organic and creative. Creative education depends on different kinds of questions in which there is no correct answer. I doubt that the current obsession with big data collection and analysis will help us much in this quest. Currently we think in terms of improving old policies rather than looking at new systems.

Don’t even take for granted that we know what the question is. To sum up, I was reminded of two further J.K. Galbraith quotes:

Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everyone gets busy on the proof.

The conventional view serves to protect us from the painful job of thinking.

James B. Hunt Jr. Library, NCSU

More rain garden from L4iPearl Immersion TheaterEmerging Issues CommonsRain Garden Reading LoungeFurnishingsDesign, spatial design
Spatial designMore yellow stairsRed front deskYellow stairs (long)Yellow stairsArt lounge
Entrance foyer (from the inside)Group study rooms overlooking quiet reading roomLounge with a viewYellow featuresGroup study with a viewColours
Sky pano, HuntSkyline terraceRain Garden from Oval ViewMusic roomEven more yellow stairsFunky furniture and spaces in the NextGen Learning Commons

Hunt Library, NCSU, a set on Flickr.

Via Flickr:
Here is a large set of images from the new James B. Hunt Jr Library at North Carolina State University (NCSU).
I was fortunate enough to attend the second Designing Libraries Conference that was held this year in the Hunt Library. It was massively over-subscribed by librarians from all over North America and various parts of the rest of the world, such is its reputation already.
There are some duplicates in this set (high & low res versions) because I had uploaded many in low res format whilst travelling. I’ve tried to add some explanatory text to the most significant images as well as titles and tags. If you’re confused or really interested in something just leave a comment in Flickr.
Please have a decent look as I think they’ve really done a brilliant job.
The library is a credit to the vision of Susan K. Nutter (Vice Provost and Director) and her staff, the architects Snøhetta & Clark Nexsen and the design team.

And for those of you too lazy to look through all those images on Flickr, here is a slide show set to the Cillo remix of Bon Iver’s Calgary:

A comment on my work blog asked for information about how spaces in the Hunt Library (or our own future library) relate to teaching, learning and research strategies. Rather than just reply directly I thought I would put some additional information in this blog post along those lines. Thanks to my colleagues Belinda, Sally and Beth who provided comment and suggestions on all of this. So here it is, mind the step …

One of the most impressive aspects of the Hunt Library is how it has been planned with the broader university mission in mind, and encapsulates the aspirations of NCSU. As a research-intensive, technology University, NCSU’s mission and goal statement is not so different to ours at UTS:

As a research-extensive land-grant university, North Carolina State University is dedicated to excellent teaching, the creation and application of knowledge, and engagement with public and private partners. By uniting our strength in science and technology with a commitment to excellence in a comprehensive range of disciplines, NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world.

Its aspirational vision statement is also similar to ours:

NC State University will emerge as a preeminent technological research university recognized around the globe for its innovative education and research addressing the grand challenges of society.

As the gateway to knowledge for NCSU and its partners, the NCSU’s libraries play an important role in achieving this vision.

Hunt Library is one of two main libraries on campus, and is described as the face of NCSU in the 21st century, a space that expands the frontiers of learning and research. To enhance innovative learning and teaching practices, Hunt provides a place for students to connect to peers, faculty and researchers across disciplines, work with tools that erase distance and promote collaboration, access world-class research collections, showcase their work in digital and physical displays, and explore new technologies that encourage and enable the creation of games, films and music, and working with “big data”, 3D models or prototypes. It is also a space designed to inspire and elevate; encouraging creativity, curiosity and the pursuit of new knowledge through the quality of the building’s design and finish, the ubiquity of accessible technology, the thoughtful inclusion of collections, scholarly reading rooms and exhibition spaces throughout the building, and a program of cultural events and displays.

For other members of the NCSU community, including faculty, researchers and industry partners, purpose-designed, technology-enriched spaces enhance their teaching, research and scholarly activities in line with the NCSU vision to be a leading technological research university and an innovation centre for their region driving economic and social benefits.

These are achievements we think our future library should aspire to in order to support our own strategies for learning and research.

Fortunately we have a strong basis to build a library that furthers the UTS vision to be a world-leading university of technology and provides a competitive advantage for UTS. Like Hunt Library, our Library Retrieval System (LRS), will free library space from housing our entire collection of print material, enabling expanded spaces for a full range of scholarly activities, while keeping the collection easily accessible. Looking to the successful example of Hunt, the types of spaces we will provide should include:

  • a variety of individual and group study spaces from quiet individual study to group study spaces that account for different learning needs and individual preferences;
  • ample power, data and wifi to cater for current and future technology;
  • incubator spaces for exploring new technologies;
  • digital media editing and production facilities;
  • sophisticated areas for creating simulations and virtual environments;
  • gaming spaces for the scholarly study of games;
  • panoramic (digital) displays to showcase academic and student work;
  • makerspaces for model making; and
  • spaces for special collections and exhibitions that provide exposure to culture and inspiration.

Importantly and in addition to the spaces and technologies in their libraries, both NCSU and UTS libraries provide services that enable the success of their students and support researchers including:

  • improved information discovery through online catalogue search and discovery tools;
  • online reference, interlibrary loan, access to 7.2 million shared books available on request through Bonus+;
  • open and closed reserve services for all required textbooks and 24 hour access to electronic reserves;
  • online guides to library resources for all faculties;
  • lending services for technologies such as laptops, tablets and e-readers;
  • Copyright and eScholarship services, collaborating with scholars on digital publications, our digital repository, IP/Copyright issues and our Open Access press – UTS ePress;
  • extensive data support services providing advice (via training sessions and consultations) on data management planning, discovery, description, sharing and preservation;
  • research support services from specialist librarians who have experience in searching for resources in particular fields;
  • training and instructional support, from literature review to navigating subject specific databases and also advice on how to find, use and attribute unrestricted resources such as images, film and media; and
  • tailored information literacy programs from orienting new students to expert researchers, – including workshops, video tutorials or games such as treasure or scavenger hunts.

We see that a future library like Hunt can create a new heart for our redeveloped campus that helps form a hub of creative collaboration between students, academic staff, researchers and industry partners. Just as Hunt Library has done, our future library could become the University’s intellectual, cultural and social centre. The future library should promote learning and knowledge creation, enable experimentation, support innovative projects and partnerships and showcase UTS research and scholarship, providing inspiration for our current and future students. It should complement other campus redevelopment projects that breathe life into the aspirations of our University.